Privacy Policy
AI Robots Oy
Marketing and Customer Register Privacy Statement
Who manages the register
AI Robots Oy, Mäntynummentie 20, 08500 Lohja, Business ID 2758824-6
Contact information for the register:
AI Robots Oy’s Customer and Marketing Register
Mäntynummentie 20, 08500 Lohja,
info@ovobots.fi
p.040-501 8637
Whose information is registered
Clients, potential customers, partner companies and website users
Why the register is kept and for what purpose
Personal data will be processed on the basis of the legitimate interests of the controller and the data subject’s consent.
Personal data will only be processed for pre-defined purposes, which are as follows:
Customer relationship maintenance and customer service – a legitimate interest
Implementation and development of activities – legitimate interest
Targeting marketing – consent or legitimate interest
Newsletter subscriptions – consent
Analysis and statistics – consent or legitimate interest
Electronic and other customer and member communications – consent or legitimate interest
The information in the register is used to direct the advertising and / or direct marketing of AI Robots Oy and / or its partners on the basis of customer information through AI Robots Oy’s media and services without disclosing personal data to third parties.
What information is recorded
The marketing register contains both company information and company contact information.
Company and personal information:
business ID
Name
Email address
Company / entity and status
Company contact / billing information
IP addresses (chat customer service and analytics)
Telephone number
Subscribed services
What are your rights?
You have the following rights, for which requests must be made to: info@ovobots.fi
Right of inspection and rectification
You have the right to verify the personal information we hold about you. If you find inaccuracies or omissions in your information, you can ask us to correct or complete the information.
Right to object
You have the right to object to the processing of your personal data at any time if you feel that we have processed your personal data unlawfully or that we do not have the right to process some of your personal data.
Right of removal
In the context of email marketing, there is always the option to ban marketing.
If you feel that the processing of some information about you is not necessary for our tasks, you have the right to ask us to delete that information. We will process your request, after which we will either delete your information or provide you with a valid reason why the information cannot be deleted. If you disagree with our solution, you have the right to lodge a complaint with the Data Protection Officer (instructions for making a complaint). You also have the right to demand that we therefore limit the processing of disputed information until the matter is resolved.
Right of appeal
You have the right to lodge a complaint with the Data Protection Officer if you feel that we are in breach of your applicable data protection legislation when processing our personal data (instructions for making a complaint).
How we collect information in the registry
The company, organizational and personal information in the marketing register is regularly obtained:
In the case of potential members and customers, the person himself, e.g. Activities submitted via web forms, e-mail, telephone, participation in trainings and events, and other situations in which the customer discloses their information.
In addition, personal data may be collected from publicly available sources (including the Internet, magazines, other media).
From commercial sources
How do we share your information?
The Registrar will not disclose the Customers’ personal data to third parties, except when required by the actions of the Finnish authorities. We will only disclose information to third parties in the following cases:
We may disclose your information to third parties if you have given your consent.
We may disclose information for statistical, scientific or historical research, provided that the information has been altered in such a way that the subject of the information is no longer identifiable.
If we merge or otherwise reorganize our operations, your personal information may be disclosed within the new organization.
Deletion of data
The data may be deleted at the Customer’s request or due to the termination of the customer relationship.
Who handles the registry information
The information in the member register is processed by AI Robots Oy’s registrars and employees in connection with sales and marketing.
We may also partially outsource the processing of personal data to a third party, in which case we guarantee through contractual arrangements that the personal data will be processed in accordance with applicable data protection legislation and otherwise in an appropriate manner.
We regularly use the following service providers:
Google
MailChimp
WordPress
Data transfer outside the EU
As a rule, we choose secure data centers located in Europe as the data storage location.
Some of the above service providers may back up data outside the EU / EEA to the United States. The data is backed up so that your data is safe even in situations where the main servers fail.
Privacy Shield
We ensure that our service providers have joined the so-called EU-US agreement. The Privacy Shield program (https://www.privacyshield.gov/list), which aims to ensure the secure processing of European data in the United States.
Cookies and browsing tracking
We may collect information about a user’s terminal device through cookies and other similar technologies, such as the browser’s local data warehouse. A cookie is a small text file that a browser stores on a user’s terminal. Cookies often contain an anonymous, unique identifier that allows us to identify and count the browsers that visit our site.
Some cookies are necessary for the operation of the website. Some cookies are used to measure traffic and analyze the use of the website in order to improve our service. We may also use cookies to target advertising. Cookies allow us to provide website visitors with content that best serves their needs.
Third parties may place cookies on a user’s terminal when a user visits our services to compile statistics on traffic to various sites. Third parties refer to parties outside the Finnish Entrepreneurs, such as providers of measurement and monitoring services.
We ask for your consent to use targeting cookies, performance cookies, and performance cookies. The user has the right to withdraw their cookie consent or change their own cookie settings at any time. You can change your cookie settings from the link below.
Our services may also contain links to other sites and community services, but we are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy terms of these services.
Mobile Application Privacy Policy
Our mobile applications made available to you through, for example, the Apple App Store, Google Play, or the Microsoft Store are subject not only to this privacy statement but also to the terms of that service provider. In addition, the user must accept the application’s own terms of use.
Registry Security Principles
The secure processing of your personal information is important to us. We use the following safeguards to ensure the security of your information.
Only certain pre-defined employees of the controller have access to and are entitled to use the data contained in the register stored in the system.
The use of the register is protected by user-specific IDs, passwords and access rights. The system is also protected by firewalls and other technical means.
The registry resides on a computer located in a computer room on a server to which unauthorized access is denied.
The information contained in the register is located in locked and guarded premises.
The register is regularly backed up.
Updates and changes in the Privacy Policy
AI Robots Oy reserves the right to make changes to this Privacy Policy, therefore Users are advised to visit it periodically. When there are significant changes in this Privacy Policy, Users will be notified through notices on the Web, or through any other appropriate procedure depending on the circumstances.Feedback and correspondence, such as information you provide in your responses to surveys, report a problem with the Website, receive customer support or otherwise correspond with AI Robots by sending an email to addresses info(at)ovobots.com.
Updated 11/2020
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